Every enquiry answered and qualified
With the lead-qualification template, the assistant asks the questions you'd ask: buying or renting, area, budget, timeline, whether they need to sell first. Callers who are ready to move are marked as high urgency, so you know whom to call back first. Every call ends with a message in your inbox and a transcript and summary in your dashboard.
What it can tell callers
It answers only from the information you give it. Keep the listing details up to date in your assistant's knowledge, and it won't promise anything that isn't there.
- Details of the properties you describe in its information: price, size, availability, viewing times.
- Your agency's services, fees you choose to share, office hours and address.
- For property managers: how to report a repair, whom to call in an emergency, office hours for tenants.
Viewings and call-backs
On the Growth and Pro plans, the assistant can book viewings or valuation appointments in free slots of your schedule, and transfer calls to you during working hours. On every plan it takes a message with the caller's details when you're out showing a property.
Send leads to your CRM
Growth and Pro include webhooks: each call, message and booking can be sent to your CRM or any system that accepts web requests, as it happens. You can also export your calls as a CSV file. Direct CRM integrations are planned.
International buyers and tenants
RingLily speaks seven languages and can switch during the call: English, Spanish, French, German, Italian, Portuguese and Polish. In markets with many foreign buyers or expat tenants, callers can talk in the language they're comfortable with. See calls in several languages.